Frequently asked questions
Everything you need to know about simplifying your device management and eliminating logistics hassle in the UK.
Can we really ship from our own office using your platform?
Absolutely. Generate shipping labels for any UK address, our warehouse, your office, client premises. Same token pricing, same tracking, complete flexibility.
What if we're already committed to another provider's warehouse?
No problem. Use your existing infrastructure and our platform for label generation and tracking. Gradually transition to our warehouse if and when it makes sense.
How does token pricing compare to fixed monthly costs?
Most teams save 20-40% by paying only for actual usage. Plus, unused tokens roll over, so you're never paying for capacity you don't need.
Is this just for large enterprises?
We serve everyone from 10-person startups to 1000+ employee corporations. MSPs particularly love the flexibility to serve diverse clients.
What about international shipping?
We're UK-focused by design because specialisation delivers superior results. While global providers spread resources across 130+ countries, we perfect UK service - delivering same-day in London, next-day nationwide, with UK business hours support. Geographic focus means faster deployment and better service than any global alternative